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Call Center Management System

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Call Center Management System is an Intranet and Internet Application which deals with Automation of a call center, Recruitment, performance of call center executives, payroll management and also deals with Customer Queries.

This is a nice topic this information we collected from seminar projects website, and our project student so much interested to develop this project.


The Modules of the Project are:-

System Requirements

Hardware Requirements
PROCESSOR : 32 BIT, Pentium “ IV
RAM : 256 MB
HARD DISK : 40 GB
MONITOR : SVGA Monitor (800 * 600 RESOLUTIONS)
CLOCK SPEED : 266 MHz
KEYBOARD : 101 KEYS
MOUSE : Logitech
FLOPPYDRIVE : 1.44 MB

Software Requirements:
OPERATING SYSTEM : Windows 2000/XP.
FRONT END : XML,DHTML.
BACK END : Oracle 90.
MIDDLEWARE : J2EE.
SERVER :Tomcat4.1.

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