19 May '16

Shiva Prasad

A collection of source codes that I wrote in VB 6.0, ASP.NET, PHP, C#.NET, VB.NET and JAVA in a course of my career as web developer and software engineer that I would like to share to my fellow programmers. Some of the codes here is not my original work that I found over the Internet and Books while I'm learning how to program. I hope you find my work useful in your learning in programming. Please share my work to other people also who interested to learn the basics of web development and programming. Thank you very much and Happy Productive Programming Everyone.

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Customer Relation Management System

The objective of the Customer Relation Management System is to handle all the Customer-supplier relationship between different sectors through this automated system. This automated system will help in reducing the paper work by the user drastically. It keeps all the important information saved safely in the database which can be taken back up from time to time. The system is user friendly and easy to use easy to use. The efficiency is improved for everyone involved by the automated systems. Data storing is easier.

Project title:

Customer Relation Management System (CRMS)

Scope:

The “CRM” is helpful in keeping information about leads or customers and to be in contact with them always. Any issues of the customer will be noted down in this automated system and with respect to it, the issues will be solved. The software is able to gain all the information required.

Project Category: Network based Application

Description:

The software to be produced in on “Customer Relation Management System(CRMS)”. At first comes the customer master. This includes the customers who have already in contact with the company and are on with company business. The user can add, delete or modify the existing details. Next is the lead. Leads are same like customers with business opportunity where the company wants to do business with them. Their complete information is noted down in the automated system. The user can add, delete or modify the existing details. This also includes the name of the person from the lead information was available. Now the user/admin enters the name of the employee and assigns lead to collect information and to carry on business. When the employee logs in, he can view the entire assigned task and the deadline. According to it, the employee visits the lead office. If he gets any business, it will be entered in this system. Finally the user can estimate how much business each employee has got. Employee master is included where the user can enter his name, address, contact and his basic salary. The user can add, delete or modify the existing details. Reports can be generated for any month. Admin has more authority than any other users. He can choose any user to use the software and the modules he select, can only be viewed and used by that particular employee. Admin provides username and password to employee for login purpose.

Modules of the software:

  • Account Configuration:
  • Login registration: Admin has more authority than any other users. He can choose any user to use the software and the modules he select, can only be viewed and used by that particular employee. Admin provides username and password to employee for login purpose.
  • Password change: The user can change the password by entering his first password if necessary.
  • Login History: The software keeps track of the login history. This can be viewed only by the admin. It provides the employees login time and logout time. Through this the admin comes to who has worked how much.
  • Employee Masters: Employee master is included where the user can enter his name, address, contact and his basic salary. The user can add, delete or modify the existing details.
  • Customer Master: This includes the customers who have already in contact with the company and are on with company business. The user can add, delete or modify the existing details.
  • Lead Master: Leads are same like customers with business opportunity where the company wants to do business with them. Their complete information is noted down in the automated system. The user can add, delete or modify the existing details. This also includes the name of the person from the lead information was available.
  • Assign task: Now the user/admin enters the name of the employee and assigns lead to collect information and to carry on business. When the employee logs in, he can view the entire assigned task and the deadline.
  • Business Opportunity: According to it, the employee visits the lead office. If he gets any business, it will be entered in this system. Finally the user can estimate how much business each employee has got.
  • Report: At the end of the month report is generated to calculate the payment of each customer who arrived and purchased the apartment in that particular month.
  • Logout: This module allows the user to Logout the application. Further operations cannot be performed after user exits.

SOFTWARE REQUIREMENTS:

  • Language: Microsoft Visual Studio 2008
  • Database: Microsoft SQL server 2008

To Level DFD:

Customer Relation Management System

Download source code:

Download project report

For project reports kindly visit: www.freestudentprojects.com

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