Call Center Management System is an Intranet and Internet Application which deals with Automation of a call center, Recruitment, performance of call center executives, payroll management and also deals with Customer Queries.
This is a nice topic this information we collected from seminar projects website, and our project student so much interested to develop this project.
The Modules of the Project are:-
- Customer Registration : This module deals with Customer Registration to the web site before querying to the call center Executive.
- Customer Queries : This module deals with queries put forth by the customer through mail.
- Recruitment Module : This module deals with Recruitment process of a call center executive
- Payroll Module : This deals with payment calculation of a call center employee based on the policies of the company.
- Employee Module : This deals with managing the call center employees and customers.
System Requirements
Hardware Requirements
PROCESSOR : 32 BIT, Pentium “ IV
RAM : 256 MB
HARD DISK : 40 GB
MONITOR : SVGA Monitor (800 * 600 RESOLUTIONS)
CLOCK SPEED : 266 MHz
KEYBOARD : 101 KEYS
MOUSE : Logitech
FLOPPYDRIVE : 1.44 MB
Software Requirements:
OPERATING SYSTEM : Windows 2000/XP.
FRONT END : XML,DHTML.
BACK END : Oracle 90.
MIDDLEWARE : J2EE.
SERVER :Tomcat4.1.
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7 Comments
Arjun Prajapati
May 3, 2012 - 7:43 PMhow to downlaod this project since you have not provide any way to download it..
Inamdar Aasif
June 6, 2012 - 12:08 PMwhere to download this project !!!
Admin
June 6, 2012 - 12:30 PMthere is a link to download in the project
BHARGAV
September 11, 2012 - 5:41 PMThere is no option in this web site to download any project
admin
September 12, 2012 - 10:17 PMThis project is only reference taken from other site.
We have not developed this project
Vera
October 18, 2012 - 5:20 PMhow do i download a sample of this project?
Krunal
January 6, 2014 - 4:41 PMhow to download any project sample ?