The Call Center Management System project automates the service of a call center by listening to the customer’s inquiries. By adding more entries to the database store, the program may respond to more requests from customers. The value of giving the correct answer to the input queries is given.
Project ID: 101220111231011
Project Name: Call Center Management System
The project collects requests from multiple users and stores a consolidated data center on-site. If there are a number of requests, the queries are placed in the queue, and the queries are handled one by one. Separate blocks are called the code marker for the identification of data, i.e. queries, and the data translator for the interpretation of the queries. The consumer input query is first identified by the data detector by matching it with the database store entries. The solution for each and every request is stored and preserved in the database. It is then translated as what sort of query it is and how it can respond to the query. The input query is compared to the queries in the database store. The approach for the input problem is based on this. The information service transfer transfers the program between various types of distributed services. The final result is that the reaction to the customer’s question is submitted at the end.
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