Call center management system

The project Call Center Management System automates the operations of a call center by giving replies to the customer’s queries. By adding more entries to the database store, the application can respond to more number of queries from thecustomers. The importance is given on giving correct reply to the input queries. 

Project ID : 101220111231011

Project Name : Call Center Management System

The project gets the queries from the various customers and stores themin a centralized data store. When there are number of queries the queries arestored up in a queue and then the queries are processed one by one. There areseparate blocks called data recognizer for recognizing the data, i.e. queries,and data interpreter for interpreting those queries. The input query from thecustomer is first recognized by the data recognizer by comparing with theentries in the data base store. In the database the solution for each and everyquery is stored and maintained. Then it is interpreted as what type of query itis and how it should respond to the query. The input query is compared with thequeries in the database store. The solution for the input query is founded. Theinformation service switch switches the application between different types ofdistributed services. The final result, the reply tothe customer’s query is obtained at the end.
Front End : VB.net
Back End : SQL server

Shiva Prasad

A collection of source codes that I wrote in VB 6.0, ASP.NET, PHP, C#.NET, VB.NET and JAVA in a course of my career as web developer and software engineer that I would like to share to my fellow programmers. Some of the codes here is not my original work that I found over the Internet and Books while I'm learning how to program. I hope you find my work useful in your learning in programming. Please share my work to other people also who interested to learn the basics of web development and programming. Thank you very much and Happy Productive Programming Everyone.

61 Comments

  • zaid

    December 23, 2011 - 6:51 PM

    mail me with new projets

    • admin

      December 24, 2011 - 12:30 AM

      Daily we upload new projects…

      • bhavana

        January 2, 2013 - 9:57 AM

        i need the entire project of call centre management system with documentation.. please mail the documentation to this id bhavana.b.c1992@gmail.com

  • yuvashri

    January 2, 2012 - 7:07 AM

    i want full project of call center management system…

  • yuvashri

    January 2, 2012 - 7:08 AM

    mail to my email account

  • admin

    January 2, 2012 - 1:54 PM

    I will upload that after 2 days

  • jogarao

    February 6, 2012 - 8:56 AM

    ineed full project of call center management

  • Maha

    July 7, 2012 - 1:31 AM

    i want full project of call center management..

    • admin

      July 7, 2012 - 11:01 AM

      ok ok.. soon we upload call center management system..

  • lintu

    July 21, 2012 - 11:44 AM

    i need full project of the topic call center management system

  • Aklei Marondo

    July 23, 2012 - 8:03 PM

    how to used this program

    • admin

      July 27, 2012 - 8:03 PM

      you must know basic knowledge to run this project

  • Aklei Marondo

    July 23, 2012 - 8:03 PM

    how to used this program

  • prem

    August 13, 2012 - 10:10 AM

    ,i need full project of the topic call centre management system

  • BHAGYA

    August 18, 2012 - 10:03 PM

    I NEED ONLY DOCUMENTATION ON CALL CENTER MANAGEMENT SYSTEM

    • admin

      August 22, 2012 - 2:34 PM

      we have uploaded call center management system documentation and codings in this..

  • vikram

    September 18, 2012 - 9:38 AM

    I NEED ONLY DOCUMENTATION ON CALL CENTER MANAGEMENT SYSTEM

  • kitti

    October 8, 2012 - 10:39 PM

    how can i download this project

    • admin

      October 12, 2012 - 3:23 PM

      this project is not uploaded in this website

  • ramasamy

    November 15, 2012 - 12:53 PM

    i want website creation documnetaion for php with html,css coding
    pls sent my mailid : ramsam7@yahoo.com

  • diya

    November 22, 2012 - 12:33 PM

    i need full project of the call center management system

  • annu

    November 28, 2012 - 10:31 AM

    plz send me a only for call center documentation

    e-id : anasmansuri1989@hotmail.com

  • thilak

    December 1, 2012 - 10:51 AM

    documentation for Call Center Management System……….
    thilak.johnson@gmail.com

  • Sagar

    December 6, 2012 - 10:42 AM

    Admin : Please send full source code for me too. geeksagar@live.com

  • Vin Sharma

    December 9, 2012 - 4:36 PM

    Please Send me Project of Call center management system With Report & Source Code on radelsnack@yahoomail.com

  • Arun

    December 11, 2012 - 3:18 PM

    plz send me book store management system project using front end vb and back end oracle…..

  • HUSSAM

    December 17, 2012 - 6:49 PM

    Please send me Call center management system With Report & Source Code TO HUSSAM_BSOL@HOTMAIL.COM

    with deep thanks

  • nikhil nagarhalli

    January 13, 2013 - 6:45 PM

    DEAR SIR , PLEASE SEND ME A PROJECT ABOUT BUS TIME TABLE MANAGEMENT SYSTEM OR DUTY ALLOCATION MANAGEMENT SYSTEM ON MY EMAIL ID AS – nikhilnagarhalli@gmail.com ….. ok,thanks…

  • andreas

    January 13, 2013 - 10:39 PM

    halo please send me to to download this project

    andreaspanjaitan89@gmail.com

    • admin

      January 14, 2013 - 9:32 PM

      Sorry..
      Our students didnt developed this project…

  • frank

    January 31, 2013 - 7:33 PM

    how do i download a complete project

  • franco

    February 1, 2013 - 9:39 PM

    please send me a project and documentation for incident and call centre management system ( in electricity company) email fnyanguwo@gmail.com

  • sneha

    February 11, 2013 - 7:35 PM

    i need project on work in call center

  • Rakesh

    February 18, 2013 - 9:52 AM

    pls pls pls send me the full project in java to (pal.rakeshroshan@gmail.com)…Its urgent

  • ashwini

    February 18, 2013 - 10:20 PM

    plz plz send me cyber cafe managment system mini project in c++ to(bari.ashwini@gmail.com)…..its very urgent…plz

  • vaibhav

    February 24, 2013 - 12:35 PM

    plz snd me the source code of call center management systeam..plzz…at gawalivaibhav21@yahoo.com…..

  • farooq

    March 14, 2013 - 8:51 AM

    plz send me project at farooqshah4u@yahoo.com

  • Rakesh Kumar

    March 31, 2013 - 10:01 PM

    plz send me project of call center management system in c++
    rakesh.rk10@gmail.com

  • Jasleen

    April 5, 2013 - 4:27 PM

    can i get the source code for call centre management in vb not in vb.net..Please do send it on jasleen2011@gmail.com

  • kundan

    May 3, 2013 - 2:13 AM

    plse send me the whole running project…
    my mail id is kundanrai6@gmail.com

  • Alvin

    May 16, 2013 - 12:36 PM

    please send me the whole running project.

    my mail ID is 290140215@qq.com.

    thanks a lot.

  • saravanakumar

    May 30, 2013 - 2:29 PM

    plz send me project of call center management system in php or c#.
    g.saravanakumar.salem@gmail.com

  • Rakesh Kumar

    June 1, 2013 - 8:30 PM

    plz send me project of call center management system in c++
    rakesh.rk10@gmail.com

  • Thanga Raj

    July 23, 2013 - 9:40 PM

    plz send me project of call center management system in vb.net
    actionraj01@gmail.com

  • Ramsh

    September 16, 2013 - 9:30 AM

    plz send me the whole running project my mail ID is khan03ramsha@gmail.com

  • mukesh yadav

    September 18, 2013 - 8:10 PM

    plz send me the complete java project on online call center management. my mail id is mukesh4153@gmail.com. Its urgent. plz send it soon.

  • Krishna

    September 21, 2013 - 12:03 PM

    plz send me project of call center management system in vb.net
    krishnainnovare@gmail.com

  • santo

    November 8, 2013 - 8:39 AM

    plz send me project of call center management system in vb.net

    Quirozent@gmail.com

  • Jack Bweya

    November 14, 2013 - 12:04 PM

    Please send me the project of call center management system in vb.net
    email:jackweya@gmail.com

  • Hinali

    December 15, 2013 - 2:20 PM

    please send me this project’s coding and design view

  • sourav

    January 20, 2014 - 8:38 PM

    plzzzzzzzz send me this project in android at kram2618@gmail.com

  • Chintan Patel

    March 14, 2014 - 12:22 AM

    pls send me order taking project in vb.net at chintanpatel742@gmail.com

  • vyadav1977

    April 3, 2014 - 12:23 PM

    please send me this project’s coding and design view v.yadav1977@gmail.com

  • Zankhana Mistry

    April 10, 2014 - 9:35 PM

    plz send me the full report for all diagrams & id is zankhumistry12@gmail.com

  • bhaskar

    April 29, 2014 - 2:01 PM

    Please send project code designed in java to my mail id..bhaskar.verma29@gmail.com

  • bikash

    February 15, 2015 - 10:27 PM

    plz send me this project… i need this badly. call center management system in vb6…
    my email add is “bikashmohanty70@gmail.com”

  • sreejith

    July 19, 2015 - 9:48 PM

    admin pls send me the synopsis for this project

  • Nelson Achomere

    September 1, 2015 - 3:50 PM

    pls sent me this project call center management system in c# and sql

  • madhu mitha

    September 8, 2015 - 1:52 PM

    plz send me this project….call center management system in .net with full reports ,its urgent,my e.mail address is madhu.sv93@gmail.com

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